Shipping policy

Shipping Policy – RGA Express

At RGA Express, we are committed to delivering your orders quickly, safely, and reliably.

Processing Time

  • Orders are processed within 1–3 business days after payment confirmation
  • Orders are not processed on weekends or public holidays

Shipping Time

  • Standard delivery time: 7–10 business days
  • Delivery times may vary depending on your location and courier services

Shipping Charges

  • Shipping charges are calculated at checkout based on your location
  • Occasionally, we may offer free shipping promotions

Order Tracking

  • Once your order is shipped, you will receive a tracking number via email
  • You can track your order in real-time using the provided details

Shipping Delays

While we aim to deliver on time, delays may occur due to:

  • High order volumes
  • Weather conditions
  • Courier service issues

We appreciate your patience in such situations.

Incorrect Address

  • Please ensure your shipping address is correct at checkout
  • We are not responsible for orders delivered to incorrect addresses provided by the customer

Lost or Damaged Packages

  • If your order arrives damaged or is lost during transit, please contact us within 48 hours
  • Provide photos (if applicable), and we will assist you with a replacement or solution

International Shipping

  • We may ship internationally; delivery times may vary
  • Customers are responsible for any customs duties or import taxes

Contact Us

If you have any questions about shipping, feel free to contact us:

πŸ“§ Email: mz0578080@gmail.com
πŸͺ Store: RGA Express